by Chris Holmes | Feb 26, 2015
“We appreciate the insight your surveys are providing into our clients. It’s very important that we be honest about our performance so we can improve going forward. Your intelligence ishelping us to do just that.”
by Chris Holmes | Feb 25, 2015
“This process is very helpful. I am proud to work with an organization that is willing to expose themselves to this type of scrutiny. That says a lot about them as an organization.”
by Chris Holmes | Feb 25, 2015
“I think it is smart for your client to utilize the opportunity of these interviews. I like the idea of using an outside vendor to get this feedback. It is more objective, and it is your expertise.”
by Chris Holmes | Feb 25, 2015
“I think this dialogue was good and helpful. It is always difficult to give feedback especially because we have had a long relationship with your client. On the one hand, you don’t want to hurt feelings. Also, I think folks can be surprised when an account goes out to...
